Privacy Policy for Lucky Vibe Casino

Effective Date: June 1, 2026

Welcome to Lucky Vibe Casino. Your privacy is important to us, and we are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.luckyvibe.com.au and use our services. Please read this policy carefully to understand our views and practices regarding your personal data and how we will treat it.

1. Information We Collect

We collect several types of information from and about users of our website, including:

Personal Identification Information: Name, date of birth, email address, phone number, residential address, and other identifiers necessary for account registration and verification.
Financial Information: Payment details such as credit/debit card information, bank account details, and transaction history.
Technical Data: IP address, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website.
Usage Data: Information about how you use our website, products, and services.
Marketing and Communications Data: Your preferences in receiving marketing from us and your communication preferences.

2. How We Collect Your Information

We collect information:

Directly from you when you provide it to us, such as when you register an account, make a deposit, or contact customer support.
Automatically through cookies and similar tracking technologies when you use our website.
From third parties such as identity verification services, payment processors, and public databases.

3. How We Use Your Information

We use your information to:

Provide, operate, and maintain our casino services.
Verify your identity and comply with legal and regulatory requirements.
Process transactions and send you related information, including confirmations and invoices.
Communicate with you about your account, updates, promotions, and offers.
Improve our website, products, and services.
Detect and prevent fraudulent or illegal activities.
Comply with applicable laws and regulations in Australia.

4. Disclosure of Your Information

We may disclose your personal information to:

Service providers and partners who perform services on our behalf, such as payment processors, identity verification providers, and marketing agencies.
Regulatory authorities, law enforcement agencies, or other government bodies as required by law or to protect our rights.
Third parties in connection with a merger, acquisition, or sale of assets.

We do not sell your personal information to third parties.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience, analyze usage, and deliver personalized content and advertisements. You can control cookies through your browser settings. For more information about cookies, please visit aboutcookies.org.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your personal information only for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements.

8. Your Rights

Under Australian privacy laws, you have the right to:

Access the personal information we hold about you.
Request correction of inaccurate or incomplete information.
Request deletion of your personal data, subject to legal and regulatory requirements.
Object to or restrict processing of your personal data.
Withdraw consent at any time where processing is based on your consent.

To exercise these rights, please contact us using the details below.

9. International Transfers

Your information may be transferred to and maintained on servers located outside Australia. We ensure that any such transfers comply with applicable data protection laws and that your information remains protected.

10. Children’s Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected such information, we will take steps to delete it.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we protect your information.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

Lucky Vibe Casino
Email: [email protected]
Phone: +61 2 1234 5678
Address: 123 Lucky Street, Sydney, NSW 2000, Australia

Thank you for trusting Lucky Vibe Casino with your personal information.